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Discord & Bots

Discord Bots That Actually Help

Most Discord bots just echo commands. Ours answer questions from your knowledge base, route support tickets, moderate content with AI, and push business data into your server in real time.

Who This Is For

  • Gaming studios with 10,000+ member servers needing automated support and moderation at scale
  • SaaS companies using Discord as a support channel and struggling with response times
  • Developer tool companies running community servers where members ask repeated questions
  • Creator and education communities needing onboarding, role gating, and engagement tracking
  • Web3 projects requiring verification, role management, and anti-scam protection

What You Get

  • +AI support bot trained on your docs with RAG-powered retrieval and source citations
  • +Knowledge base ingestion from Notion, GitBook, Confluence, or static docs
  • +Thread-based ticket system with priority routing and SLA tracking
  • +Smart moderation with configurable filters, raid protection, and progressive warnings
  • +Webhook integrations to HubSpot, Stripe, GitHub, Linear, and custom APIs
  • +Server analytics dashboard with engagement, growth, and support metrics
  • +Slash command framework with autocomplete and permission scoping
  • +Hosted and managed infrastructure with 99.9% uptime SLA

Tech Stack

Discord.jsDiscord APILangChainOpenAIAnthropicPineconeNode.jsPostgreSQLRedisRailway

Bot Capabilities

AI Support Agent

LLM-powered bot trained on your docs, FAQs, and knowledge base. Answers member questions instantly with cited sources, escalates to humans when confidence is low.

Custom Workflow Bots

Purpose-built bots for onboarding, role assignment, welcome flows, event scheduling, and server-specific workflows. Slash commands with autocomplete.

Ticket System

Thread-based or channel-based ticket system with priority routing, SLA tracking, and auto-close. Integrates with Zendesk, Linear, or your existing helpdesk.

Smart Moderation

AI-powered content filtering, spam detection, raid protection, and progressive warnings. Configurable per channel with audit logging and ban appeals.

Business Integrations

Webhook bridges to HubSpot, Stripe, GitHub, Notion, and custom APIs. Real-time notifications for sales, deployments, support tickets, and team alerts.

Server Analytics

Track member growth, engagement rates, popular channels, peak activity hours, and support resolution times. Weekly digest sent to your admin channel.

Typical Engagements

Bot Build

$3,000 - $8,000

Custom bot with AI support, moderation, or workflow automation. 3 to 6 week build including knowledge base setup.

Managed Hosting

$300 - $800

per month. Hosting, monitoring, knowledge base updates, and up to 5 hours of bot adjustments per month.