Case Studies

Challenge

Manual document review consuming 200+ analyst hours per month across compliance teams. Three-week backlog on new account approvals.

Solution

Built a watsonx.ai classification and extraction pipeline with human-in-the-loop review. RAG-powered validation against regulatory requirements with automated routing to specialist teams.

Result

Processing time dropped from 3 weeks to 2 days. Compliance team reallocated 160 hours per month to higher-value audit work.

Challenge

Internal knowledge fragmented across 15 systems (Confluence, SharePoint, Slack, Git). New engineers spent 3 weeks onboarding because they could not find answers.

Solution

Deployed a LangGraph multi-agent system with specialized agents per source. Vector embeddings in Milvus with citation-backed responses. Integrated into Slack and internal portal.

Result

Engineer onboarding time cut from 3 weeks to 5 days. 500+ employees using the system daily with 95% answer accuracy measured by human eval.

Challenge

Legacy RSA and AES encryption across 40+ microservices facing quantum-computing risk for patient data under HIPAA requirements.

Solution

Phased migration to CRYSTALS-Kyber and CRYSTALS-Dilithium using IBM quantum-safe toolkit. Automated certificate rotation, crypto inventory scanning, and zero-downtime deployment pipeline.

Result

All 40 services migrated in 4 months with zero downtime. Passed HIPAA audit with full quantum-safe compliance documentation.

Challenge

Average lead response time of 4+ hours. Website form submissions sitting in a shared inbox. 60% of leads never got a follow-up call.

Solution

Automated lead capture from website, Google Ads, and Angi into GHL CRM. Instant SMS and email response with AI-personalized follow-up sequence. Auto-assignment to available technicians.

Result

Response time dropped to under 60 seconds. Booked appointments tripled in the first month. Revenue up 40% quarter over quarter.

Challenge

No online presence beyond a basic Google listing. Zero inbound leads from web. All business came from word of mouth and yard signs.

Solution

Built Next.js website with service area pages, schema markup, and Google Business Profile optimization. Booking funnel with instant quote calculator and SMS confirmation.

Result

40+ qualified leads per month within 90 days. Page 1 rankings for 6 primary service keywords in their metro area. Cost per lead under $18.

Challenge

Manual follow-up with leads. 70% of prospects dropped off before second contact. Agent spending 15+ hours per week on admin instead of selling.

Solution

GHL CRM with automated drip campaigns, property alert triggers, and pipeline stages. Facebook and Google lead ads feeding directly into nurture sequences with lead scoring.

Result

Lead drop-off reduced from 70% to under 20%. Agent reclaimed 12 hours per week. Pipeline value doubled within 6 months.